Legal
Refund
Our refund and cancellation policy — transparent, fair, and aligned with industry standards.
Last Updated: June 2026
Service Fee
Our consultancy and planning fees are non-refundable once work has commenced, as they cover professional time, research, and coordination services.
Third-Party Bookings
Refunds for flights, hotels, and other bookings are subject to the individual policies of the respective airlines, hotels, and operators. We will communicate these terms to you before confirming any booking.
Cancellation Timeline
Cancellations made well in advance (typically 30+ days) may attract lower penalties. Last-minute cancellations may result in 100% forfeiture of funds paid to suppliers. Exact terms depend on the specific booking.
Visa Application Fees
Visa processing fees paid to embassies or consulates are non-refundable regardless of visa outcome or trip cancellation.
Refund Processing
Approved refunds from suppliers will be processed back to the original payment method within 7–21 working days, depending on the bank or payment gateway.
Force Majeure
Aerionyx Travels is not liable for cancellations or losses arising from events beyond our control including natural disasters, political unrest, pandemics, or government travel restrictions.
To Cancel a Booking
Please contact us immediately at aerionyxtravel@gmail.com or +91 77188 44178. We will initiate the cancellation process and communicate applicable refunds or charges.